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How do I return an item?

It is important to us that you are completely satisfied with your order. If for some reason you are not happy with your purchase please send it back freight collect, we will credit your account or exchange your merchandise upon request. Just e-mail, call or fax us.

Cape Porpoise Lobster Co., Inc.
79 Pier Rd.
Cape Porpoise, ME 04014

Cape Porpoise . guarantees your complete satisfaction. Let us know if we can assist you with any questions regarding the guarantee of our products. Please note that Cape Porpoise. is not responsible for the misuse, accidental breakage of products or product that is left outside in adverse weather conditions.

Money Back Guarantee: Barring any exceptional circumstances, Cape Porpoise does not submit "money-back guarantee" requests for shipments that are delivered late but on the commitment date. We limit this guarantee because of the extraordinary efforts PeriShip and FedEx make in supporting our shipments. When a package is facing a potential delay or other problem, both PeriShip and FedEx will spend considerable time and effort correcting the situation no matter what the reason for the delay might be. PeriShip and FedEx focus is on getting the perishable product to its destination in time to save the product; we believe this is the best policy for perishable shipments.
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